Wave wallet issue


#1

My waves is in reserved status how can you remove them and put them on balance?


#2

It seems you have an open trade!


#3

It seems? How did that resolve the matter? Also, Waves had not answered this problem. And if you are part of Tech support at Waves, how did that fix the problem?


#4

You have to cancel all orders on DEX.
You can find more information here https://docs.wavesplatform.com/en/waves-client/mobile-apps/android/waves-dex/start-trading-on-the-waves-dex.html#more-info

Or if you can’t handle it by yourself please contact support.wavesplatform.com


#5

As I’am no official support; I can speak only from my personal experience and it sounds like a open order.

If you were not brain dead you could figure that out by yourself or at least how to resolve the problem knowing there is an open order…


#6

This post was flagged by the community and is temporarily hidden.


#7

Thanks, that was seen!